SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitebuysgoods.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elitebuysgoods.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
amazing
I recently purchased this rudder-shaped baby teether, and it's been an absolute blessing! My little one has been with the discomfort of teething, but this product has made a noticeable difference. The unique rudder shape is not only attractive to my child, but also easy for her small hands to hold onto. The silicone material seems perfectly suited for soothing sore gums; it's neither too hard nor too soft - right. It's also simple to clean which is a major plus point in my book as hygiene is key especially at such tender age. I've noticed that my baby appears more calm and less irritable since she started using the teether, so I'm extremely satisfied with its performance!
Great!
Got this adorable little teether for my baby and it's been a hit!
Easy grip and soothing for gums.
Very cute exact as described
As a parent, seeing your child uncomfortable due to teething can be distressing. That’s why when we came across this uniquely designed rudder-shaped baby teether we were hopeful about its potential benefits - and thankfully it didn't disappoint! Our son took an instant liking towards the design which makes him look like he’s steering his own little ship while providing relief from those painful gums. It's made from silicone which feels gentle against his sensitive mouth yet firm enough to provide effective relief. And let me tell you how amazingly easy it is to clean - just rinse under warm water or pop into dishwasher! A fantastic buy indeed.
no more fussing and crying during teething thanks to this cute rudder-shaped thingy.
Very nice teething, everything is according to the description of the auction, daughter is satisfied, I recommend.
easy to clean and super cute design!
This charmingly designed rudder-shaped baby teether has truly been a godsend during our daughter’s difficult transition through her first few teeth emerging phase! Its clever design ensures that she can grip on easily without dropping every now and then – quite impressive given how slippery things usually are around here lately because of drool overload 😅 Most importantly though, the silicone material used in making this product offers optimum comfort by being safe on her delicate gums while still offering adequate pressure needed for relief during these challenging times of tooth eruption pain management . It’s also super easy to clean, which is a huge relief for us busy parents. We are beyond pleased with this purchase.
Absolute lifesaver 🙌
A must-have in our home.